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The Rules Behind Your Account

One page sets the ground rules for your kehla88 account: what you agree to at sign-up, how wallet payments through bKash, Nagad or Rocket are handled, and what we do when a transfer goes wrong.

Account rulesWallet payment termsRegion eligibilityChanges notice
kehla88 The Rules Behind Your Account
TERMS SUPPORT DESK

Where to Ask About the Terms

Questions about a clause, a wallet transfer or a closed account go to our support desk, and you can open it from inside your logged-in account. Tap the chat icon on any lobby screen and the thread carries your account number, so nobody has to explain the same details twice. Written messages work better for anything you may need to keep, such as a disputed bKash or Nagad transfer. Keep the wallet transaction ID nearby; it shortens every check.

Chat from your account Open a chat from any lobby screen once you are logged in. The thread starts with your account number attached, so the first reply already knows which wallet you pay from.
Written requests For a terms dispute you may need a record of, send a written message from the email on your account. Attach the wallet transaction ID and the date so we can match it.
Wallet verification If a bKash, Nagad or Rocket transfer has not appeared on your balance, send the transaction ID and the sending number. We check it against the cashier record and reply on the same thread.
DATA AND ACCESS

How We Handle Your Account Details

Running a wallet-funded lobby means holding a few things about you: your name, your verified wallet number, and a record of each deposit and withdrawal. We keep those records because the terms require a trail we can point to when a transfer is questioned. Nothing about your play is sold on, and staff see account data only when a check or a support thread needs it. Cookie use stays limited to keeping you signed in and remembering your language and lobby view.

What we store

Your registered name, verified wallet numbers for bKash, Nagad and Rocket, and every deposit and withdrawal line. Game history is kept so a disputed round can be rechecked when you ask.

Cookies and sign-in

Cookies hold your session open on a mid-range Android phone and remember the language and lobby view you last used. Clear them and you are signed out, needing a fresh one-time code.

Account security

Every sign-in needs the one-time code sent to your registered number, and changing your password signs out every other device. If the phone is lost, ask support to freeze the account before anything else.

Retention and changes

Payment records stay on file as long as the terms and local rules require. To correct a name, wallet number or contact detail, write from your registered email and we update it once the check clears.

Terms Questions We Get Often

Most of what people ask us comes down to eligibility, wallet matching and what happens after a rule is broken. Here are the answers we give on chat, written out so you can check them before you open an account or ask for a change. If your case is not covered, send it in and we will point you to the exact clause.

Yes. Opening an account confirms you accept the terms as they read on this page that day. The box at sign-up is the record, and using the lobby afterwards keeps the agreement current.

Access depends on your local law and eligible regions. Register from a place we do not serve and we may close the account and return the remaining balance to your verified wallet.

Going back to the paying wallet is how we confirm the money belongs to you. A bKash deposit returns to that bKash number, and the same holds for Nagad and Rocket.

Three things do it: paying in from someone else's wallet, holding more than one account, and sharing your one-time code. Any of them can suspend the account while we check.

Send the request from the email registered on your account, naming the detail you want changed. A wallet number change is verified before it is applied, because payouts follow that number.

The revised terms replace the current version on this page, and a change that affects deposits or withdrawals is flagged in your account messages. Carry on using the account and you accept it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.